Return & Refund Policy
Welcome to Ghani’s Creative Hub. We’re dedicated to providing high-quality digital products, including eBooks, designed to educate, inspire, and empower. Please read our Return & Refund Policy carefully before making a purchase.
1. Digital Products (eBooks)
Due to the intangible and downloadable nature of digital goods, all sales are final. Once an order is completed and the eBook or digital content is delivered via download link, we cannot accept returns, issue refunds, or process exchanges.
2. Refund Exceptions
We may consider a refund only under the following conditions:
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You were charged more than once for the same product.
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The file is corrupted or broken and we’re unable to resolve it within a reasonable time.
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You did not receive the download link or product within 24 hours of successful payment, and no download activity was detected.
Refund requests must be submitted within 3 days of purchase.
3. Contact for Support
If you experience any technical issues or believe you qualify for a refund exception, please contact us:
📧 Email: info@ghaniscreativehub.com
🌐 Website: www.ghaniscreativehub.com
When contacting us, please include:
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Your full name
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Order number
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Purchase date
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A clear explanation of the issue (screenshots if applicable)
4. Customer Responsibility
Please ensure:
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Your device supports the file format (usually PDF or EPUB) before purchasing.
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You’ve reviewed product descriptions or samples, if available.
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You’ve provided a valid email address at checkout to receive your files.
5. Policy Changes
Ghani’s Creative Hub reserves the right to update this Return & Refund Policy at any time. Any changes will be posted on this page.
Thank you for supporting Ghani’s Creative Hub. We’re honored to be part of your creative journey.